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Customer Service

Holistic Herbal Solution's customer service goal is simple: We are committed to providing our customers total satisfaction.


We want to let everyone know that we appreciate your business. However, at this time due to high order volume we are unable to answer phone calls as we are trying to get everyone's orders out in a a timely manner and need all of our staff on deck.


Please email for assistance, and understand we may not respond as timely as usual.


Customers can call us at 614-907-0202 Monday through Thursday 9 am-6 pm EST  Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.  Email:


In order to expedite returns and order errors, please send email to with your name, order#, picture of bag label or product if applicable, and explanation.  


To obtain the status of an order, enter the Confirmation Number and E-mail address associated with the order and then click Go!.

Confirmation Number:
E-mail address:


Note: The E-mail address you enter must match the E-mail address you provided when the order was created.

*** Information and statements about the products on this site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should not use the information contained here for diagnosing or treating a health problem or disease, or for prescribing any medication. We recommend that you consult with a qualified healthcare practitioner before using any herbal products, particularly if you are pregnant, nursing, or on any other medications. ***

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